Case Study: Puma Converts Every Step for the CX Excellence

puma-case-study-cx

Puma Türkiye transformed its stores into dynamic ecosystems with Wiseback. By centralizing operations and gathering real-time insights, Puma delivers unparalleled customer journeys, from product placement to fitting rooms. Experience the power of data-driven retail.

Puma began utilizing the Wiseback solution in its Türkiye operations in early 2020 and expanded its use to UAE stores in 2023.

Please fill out the form below to download the case study, which also includes the opinions of Puma Turkiye Training and Development Manager Oktay Güneş.