On October 2nd, Wiseback proudly sponsored the Customer Experience Professionals Association (CXPA) Istanbul network’s CX Day 2024 celebration. The event brought together over 150 customer experience professionals for a day of learning, networking, and inspiration at QNB Finansbank headquarters.
As the largest CXPA network event ever held in Istanbul, CX Day 2024 featured an impressive lineup of speakers and panelists sharing their expertise on the evolving CX landscape. Some highlights included:
- An opening keynote from Gökhan Kara, CCXP, on the state of customer experience.
- Insights from Karolin Kuyumcu and Ahmet Bütüner on changing customer perceptions and expectations.
- A highly-rated panel discussion moderated by Mansur Uyar, featuring CX leaders Gül Bilgin Mokan, Gonca Ulufer Temiz, and Erdem Saglamer.
As a sponsor, Wiseback was thrilled to support this valuable opportunity for CX professionals to connect, share knowledge, and advance the discipline of customer experience management. We look forward to continuing our partnership with CXPA Istanbul to foster CX excellence and innovation while building further awareness of customer experience.
The success of CX Day 2024 demonstrates the growing importance of customer experience as a strategic priority for businesses in Istanbul and beyond. As Wiseback, we are committed to listening to our customers’ needs, providing quick and effective solutions, and continuing to engage in initiatives that contribute to the development of customer experience.
We thank CXPA Istanbul and all other sponsors and participants who made this event possible. An exciting year awaits us in the field of customer experience! Let’s work together to make every day a Customer Experience Day!”
