Seamless Automation

Automate your surveys effortlessly with our user-friendly APIs, designed to streamline data collection and enhance customer experience. With just a few simple integrations, you can deploy surveys at scale, gather valuable insights in real-time, and make informed decisions that drive your business forward. Elevate your customer engagement strategy and unlock the full potential of your feedback process with our powerful solutions.

Elevate your customer feedback process with Wiseback’s advanced automated survey solutions

Customized Opt-In Links

You can effortlessly generate personalized single opt-in links for customers immediately following each transaction. This streamlined approach ensures that feedback collection is not only automated but also uniquely customized to each customer interaction. By integrating seamlessly into your workflow, these links empower you to gather valuable insights effortlessly, enhancing your ability to deliver exceptional customer experiences.

Uncover Hidden Insights with Granular Tracking

Wiseback streamlines contact management with powerful features tailored for both B2B and B2C environments. Easily create and update contact records, transfer them individually or in bulk via Excel or CSV files, and organize them into groups that you can dynamically update. With auto-sync capabilities, contact records are automatically updated in real-time as responses arrive, ensuring your data is always current. Leverage automatic assignment of contacts to groups based on NPS and Happiness scores to optimize customer segmentation effortlessly. Gain valuable insights by viewing and managing comprehensive contact histories directly from their cards, enabling personalized interactions and informed decision-making. Wiseback provides robust tools to enhance efficiency and effectiveness across both B2B and B2C customer engagement strategies.

Seamless Integrations

Our robust APIs seamlessly integrate with ERP, CRM, and other corporate software systems. Supported by dedicated technical assistance, Wiseback simplifies integration processes, empowering your teams to focus on strategic initiatives rather than technical complexities.

Integrated Messaging

Connect effortlessly with SMS and email service providers through a unified API. Enable transaction-based messaging to engage customers effectively and enhance communication touchpoints.

Data Integration

Streamline operations by importing survey responses directly into your existing systems using Wiseback’s APIs. Facilitate real-time data synchronization, ensuring accurate and timely insights for informed decision-making.

Explore how Wiseback’s automated survey solutions can optimize your feedback processes, drive customer satisfaction, and propel business growth.