Empower Your Form Creation Effortlessly
Create forms in minutes with the Wiseback drag-and-drop builder, allowing you to incorporate metrics, open-ended, and closed-ended questions while establishing logical flows based on responses. Say goodbye to boring surveys by infusing your forms with emojis and images, and customize the design to your liking. Easily add translations for multilingual support and set participation rules, all while optimizing your forms for mobile, desktop, tablet, and kiosk displays.
No hassle with Drag & Drop advanced form builder
Experience seamless form creation with Wiseback’s intuitive drag-and-drop interface. From standard form components to CX metrics and visual enhancements, easily craft customized experience forms in minutes. Empower your team to gather valuable insights effortlessly, enhancing customer experience management with every interaction.
Enhance Efficiency with Logical Flow
Wiseback’s Logical Flow feature adapts question appearance based on previous answers. Skip unnecessary questions and streamline response gathering to swiftly attain accurate insights. Seamlessly navigate through surveys, skipping ahead or terminating when needed for optimized data collection.
Ready to use metrics NPS, CSAT, CES, Happiness
Easily integrate powerful metrics like NPS, CSAT, CES, and Happiness into your forms with Wiseback. Simply add the relevant metric questions to your surveys, and let our platform handle the rest. Automate metric calculations effortlessly, empowering you to gather actionable insights without the complexity of manual analysis. Elevate your customer experience strategy with seamless, data-driven decision-making powered by Wiseback.”
Custom CSS for a Perfect Fit
Wiseback’s form builder offers a powerful Custom CSS feature, allowing you to break free from standard designs. Harness the full potential of CSS to create forms that seamlessly align with your corporate identity. Elevate your brand’s presence and ensure a consistent, professional look across all your customer interactions with fully customizable forms tailored to your unique style.
Create Your Wiseback Forms in Any Language
Create Wiseback forms in any language you choose, with the option to add automatic translations for all languages. You can easily edit these translations for accuracy and clarity. Offer participants the flexibility to select their preferred language view. If a translation matches the participant’s phone or computer language, the form will automatically display in that language. Additionally, when a response is received in a language other than the account language, it is automatically translated into the account language. Wiseback forms are also fully optimized for RTL languages, ensuring seamless, multilingual communication.
Effortless Coupon Code Delivery with Wiseback
Enhance customer engagement with Wiseback’s discount and gift coupon code delivery feature, available on the thank you page. Wiseback can generate unique coupon codes or seamlessly integrate with your existing codes by uploading them to the system. Deliver codes to every participant or set rules for targeted distribution. Elevate your customer rewards strategy and drive loyalty with effortless, rule-based coupon code delivery through Wiseback.
Responsive Forms for All Devices
Wiseback forms are designed to be fully responsive, ensuring seamless functionality across all devices. Whether accessed on a mobile phone, tablet, desktop, or in Kiosk mode, your forms will look and perform flawlessly. Enhance the user experience with Wiseback’s adaptable forms, providing a consistent and professional interface no matter where they are accessed.
Enhanced Feedback Collection with Business Properties
Wiseback allows you to connect business properties to your forms, enabling detailed feedback collection and user authorization based on specific business attributes. With support for up to 5 levels of hierarchy, business properties can include branches, geographical points, room or table numbers, or any other identifiers relevant to your operations. Collect feedback broken down by these properties, or set user permissions based on them to ensure precise and relevant data management. Enhance your feedback system with Wiseback’s advanced business property integration.
Get feedback with photo
Wiseback offers a file upload option for participants, allowing them to upload photos or files related to their experience. This feature is invaluable when you need supportive visual proof to better understand and address customer feedback. Empower participants to provide comprehensive feedback with the ability to attach relevant files, enhancing the quality and clarity of the insights you receive.
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