About Us
Founded in 2017, Wiseback was accepted into the Turkiye’s biggest incubation program ITU Cekirdek. Since then, we have evolved into an AI-powered, omni-channel customer experience management platform.
As a proud member of ITU ARI Teknokent, Wiseback has been dedicated to serving Turkiye’s leading brands since 2017. Our commitment to innovation and excellence has positioned us at the forefront of customer experience solutions, enabling businesses to elevate their service standards and build lasting customer relationships.
Our Values
At Wiseback, our core values are the heart and soul of our company. They shape our culture and guide every decision, interaction, and innovation we make. Here’s what we stand for:
- Integrity First: Always act ethically and honestly, prioritizing trust and transparency in all actions and decisions.
- Innovate Continuously: Embrace change and encourage creativity to drive constant improvement and groundbreaking solutions.
- Customer-Oriented: Prioritize customer needs and feedback, striving to exceed their expectations and deliver exceptional value.
- Collaboration and Teamwork: Foster a supportive and inclusive environment where diverse perspectives are valued, and teamwork leads to shared success.
- Sustainability and Responsibility: Commit to sustainable practices and take responsibility for the environmental and social impact of our actions.
- Empathy: We understand that behind every business challenge are real people. We approach every situation with empathy and compassion, ensuring that our solutions are human-centered and impactful.
Our Commitment
At Wiseback, our commitment is deeply rooted in listening to customer feedback to continuously enhance our product with customer support at its core. We are dedicated to always responding to the needs of our customers, striving to provide solutions quickly and efficiently. Our approach is both proactive and responsive, ensuring a boutique service experience that prioritizes the individual needs of each client.
We differentiate ourselves with our fast, adaptive approach and customer-focused service, evolving every day, thanks to the contributions of our customers. This ensures that our platform grows in tandem with their needs.
